A short ROXFIT app guide
A short ROXFIT app user guide
Account setup, race results, wearables. All of it, in one place.
Already in the app and need to change or fix something? This covers account settings, race results, privacy controls, and wearables — the things that come up once the initial setup is done.
- Getting started — takes two minutes, then it's done
Create an account
New to ROXFIT? The Getting Started guide covers everything from download to first workout: https://roxfit.crisp.help/en/article/getting-started-with-roxfit-1r1lxsz/
Forgotten password
Forgot password, lost it, want to reset it? On the login screen, tap Forgot password. The reset instructions arrive via email. If nothing shows up, check the junk folder — it ends up there more often than it should.
IMPORTANT: Your HYROX ticket and website is not the same for ROXFIT, we are a different company and therefore you need a new registration. This also means we do not handle ticket name changes, refunds, deferrals or sales.
- Account settings — change what needs changing
Personal details
Go to Profile, tap Edit Profile, and update the details from there.
Email address
Email changes go through the ROXFIT support team. Send the current address and the new one, and we'll get it updated.
App language
Go to Profile, tap the settings icon in the top corner, find the Language section, and select a language.
Delete an account
Go to Profile, tap the icon in the top right, scroll to the bottom, and tap Delete Account.
Merging two accounts — this one takes a few steps
Two profiles can't be merged automatically. To bring everything into one account, work through it in this order:
- Log into the old profile
- Unlink the race results from that profile
- Delete the old account
- Log into the new account and link the race results there
Don't skip step 2. Unlinking the race results before deleting the old account is what makes them available to link to the new one.
- Race results — link them, track them, hide them
Link a result to the profile
Search for the result in the app, tap on it, tap the three dots, and select Link Race. That's it claimed.
Remove a result from the profile
Go to the Races section in Profile, tap the result, tap the three dots, and select Unclaim Race.
Track another athlete on race day
Search for the athlete and tap Track Race. Notifications need to be turned on — that's what triggers the live updates during the race.
Hide results from other athletes
Go to Profile, tap Edit Profile, scroll to the bottom, and toggle Hide your races from visitors on.
- Training — same controls, same place
Hide workouts from other athletes
Go to Profile, tap Edit Profile, scroll to the bottom, and toggle Hide your workouts from visitors on. Same route as hiding race results.
- Wearables — Garmin and Apple Watch. That's the list.
ROXFIT works with Garmin and Apple Watch. Not COROS. Not Samsung. Not Strava yet, though that's on the roadmap.
For the full breakdown — compatible models, what syncs and what doesn't — the complete compatibility guide has it all:
Setup guides:
Syncing to Garmin: [https://roxfit.crisp.help/en/article/syncing-to-garmin-cgy3lf/
](https://roxfit.crisp.help/en/article/syncing-to-garmin-cgy3lf/)Syncing to Apple Watch: https://roxfit.crisp.help/en/article/syncing-to-apple-watch-gskv1e/
Updated on: 04/06/2026
Thank you!